Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end to end business processes to improve efficiency and operations Provide follow up to monitor the progress of planned improvement implementation to assure timely action, support and achieve expected benefits Collaborate with functional areas to develop

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Assist the Manager in monitoring cash operations and branch self auditing efforts to keep credit union assets secure and withi

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) Determine and advise members on approved loan conditions and documentation requirements Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal repo

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action under general supervision with limited discretion Create, write, and produce timely internal communications \ to inform management and employees while ensuring consistent messaging and organizational vision Collaborate with Human Resource

Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action under general supervision with limited discretion Create, write, and produce timely internal communications \ to inform management and employees while ensuring consistent messaging and organizational vision Collaborate with Human Resource

Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action under general supervision with limited discretion Create, write, and produce timely internal communications \ to inform management and employees while ensuring consistent messaging and organizational vision Collaborate with Human Resource

Develop branch strategy, establish priorities and set goals; evaluate and implement standards and ensure alignment with department/organizational objectives Manage and direct operations to ensure targets, service level agreements and corporate objectives are met Identify and resolve operational and performance gaps and obstacles; implement changes and improvements Monitor

Develop branch strategy, establish priorities and set goals; evaluate and implement standards and ensure alignment with department/organizational objectives Manage and direct operations to ensure targets, service level agreements and corporate objectives are met Identify and resolve operational and performance gaps and obstacles; implement changes and improvements Monitor

Ensures effective management of print and direct mail projects from inception through implementation, including multi effort direct mail campaigns, branch openings, direct reprints, branch campaign materials, tax related mailings, event collateral and monthly matrix mailings Defines, develops and executes print and direct mail project plans, including scope definition, ex

Risk Reporting and Intelligence Coordinate through ETS Enterprise Technology Business Services and Enterprise Risk Management (ERM) to define and develop risk reporting and metrics to include Key Risk Indicators (KRIs) for Information Technology department. Coordinate through ETS Enterprise Technology Business Services and to define and develop division level performance

Risk Reporting and Intelligence Coordinate through ETS Enterprise Technology Business Services and Enterprise Risk Management (ERM) to define and develop risk reporting and metrics to include Key Risk Indicators (KRIs) for Information Technology department. Coordinate through ETS Enterprise Technology Business Services and to define and develop division level performance